Privacy policy

This policy explains what information Kundlify ("the app") handles, how it is used, and the choices you have. The app and this website are run by Siddhesh Jadhav, an individual in Bengaluru, Karnataka, India. Kundlify gives AI-generated guidance for reflection. It is not medical, legal or financial advice.

1. What stays on your phone

Your birth details (name, date, time and place of birth), the charts calculated from them, your chats, your life timeline moments and notes, your settings and your question allowance are stored only on your phone. Charts, panchang and daily readings are calculated on the phone and work offline. "Delete all my data" in the Me tab removes all of this from the phone. Backups you save from the app go to a file you choose; nothing is uploaded.

2. What is sent off your phone, and why

a) Questions to the AI. When you ask a question online, the app sends it to our AI gateway, which passes it to an AI model provided by Anthropic to write the answer. The request contains: your question text, the last few messages of the conversation, facts calculated from your chart (for example Lagna, Moon sign, nakshatra, planet signs and houses, running dasha periods and yogas), the kind and month of timeline moments you added (never your notes), your chosen language, and a random identifier for this installation used to limit abuse. It does not contain your name, date of birth, place of birth or notes. Anything you type into a question, however, is sent as you typed it, so please do not type information you want to keep private. If the gateway is unreachable the app answers offline from the chart facts on your phone and sends nothing.

b) Photos for palm reading and kundli scan. If you choose these tools, the photo you pick or take is shrunk and sent to the gateway and on to the AI model only to be read, with your language. For a kundli scan the photo may show a name and birth details; the result is shown to you and you confirm each detail before anything is saved. The app does not keep the photo after reading it, and our gateway does not store it.

c) Voice questions. If you use the voice astrologer, your speech is converted to text by the speech recognition and text-to-speech services built into your Android phone (usually provided by Google). The recognised text is then handled as a question, as in (a).

d) Help and feedback. If you send a message from Help & feedback, we receive your message, any screenshot you attach, the app version, phone make and model, Android version, language and plan, and an anonymous support identifier. This is stored in a Google Firebase project (Authentication, Firestore, Cloud Storage) that we use for support. If notifications are allowed, your device's push token is stored there too so a reply can reach you.

e) Ads. Free users can watch a short rewarded ad for an extra question. Ads are served by Google AdMob, which may use your device's advertising ID and technical identifiers to show and measure ads. Where the law requires it, the app asks for your consent first (Google's User Messaging Platform) and you can change your choice later.

Advertising measurement. So that advertising for Kundlify can be measured and improved, the app uses Meta's App Events SDK. Once the same consent choice allows ads, it shares with Meta that the app was opened, whether you finished setup and whether you made a purchase (the amount and currency, never your payment details), together with your device's advertising ID and basic device and app information. It never includes your name, birth details, questions, answers, notes or photos. You can reset or delete your advertising ID in your phone's settings.

f) Purchases. Subscriptions, passes and question packs are processed by Google Play Billing. We receive confirmation that a purchase succeeded; we never receive your payment method details.

g) Crash reports and usage statistics. Crash reports (error details and basic device information, no birth details) are on by default and can be turned off in Me, Privacy. Anonymous usage statistics are on by default for new installs and can be turned off in the first-run tour or at any time in Me, Privacy; an earlier choice is kept. They record which screens and tools you open, how long actions take, whether an action worked or failed (with a short error code), your plan, language and theme, and the steps of a purchase or ad (which product, and the result code from Google Play or AdMob). They never contain your name, birth details, notes or photos, and never the words of your questions or answers. Both use Google Firebase and only run in builds that include Firebase configuration.

h) Summaries of what people ask. While we are a small app and are still improving the answers, when anonymous usage statistics are on, our AI gateway writes, after each answer, one short summary of what the question was about (for example "wants to know when a move abroad may happen") with its topic, whether the person seems worried or hopeful, the language, the kind of answer and its length. It also keeps one or two sentences summing up what the answer told you (for example "the Sun period supports travel, but be careful with rushed decisions"). The summaries are written by an AI model that is told to remove names, places, dates, numbers and anything that could identify you or anyone else. We do not keep the question's or the answer's own words, your name, birth details, notes or contact details. Each summary is stored with a code made from the random installation identifier, which cannot be traced back to you, in our Google Firestore project, and is deleted automatically after 90 days. This needs anonymous usage statistics to be on, you are told about it before anything is shared, and a separate switch, Question summaries in Me, Privacy, turns it off at any time. While the summary is being written, the question and the answer wait for a few seconds in a Google Cloud Tasks queue in our project and are then deleted; they are not kept. We plan to remove this logging once the app is stable.

i) Your credits, only if you have a plan. If you have a plan (a monthly or yearly subscription, or the 7-day pass), the app keeps a copy of your credit balance and how many questions you asked today in our Google Firestore project, so your credits and today's questions are still there if you reinstall the app on the same phone. The copy is filed under a support code: a one-way scramble (hash) made on your phone from its Android ID and the app's name. We cannot turn the code back into the Android ID, your name or any contact detail. If you have no plan, nothing is sent or kept. The code is also attached to the messages you send to support, so we can find your credits and fix a balance if something went wrong, and if we do, your phone picks up the change when you open the support screen. The copy is deleted when you ask us to delete it (see section 6).

3. Permissions the app may ask for

• Camera: for palm reading, kundli scan and the sky view. Photos are not saved by the app.
• Microphone: only for the voice astrologer.
• Notifications: for the optional daily note and support replies.
• Internet: to reach the AI gateway, ads, billing and support.

You can refuse any permission; the rest of the app keeps working.

4. What we do not collect

We do not collect your precise location (you choose your city by name), contacts, phone number, SMS or call logs, health data or financial account details. We do not sell your information.

5. Third-party services

Anthropic (AI model), Google Play Billing, Google AdMob and User Messaging Platform, Google Firebase (support, notifications, crash reports and optional usage statistics), Meta Platforms (App Events, for measuring advertising for Kundlify), and your phone's built-in speech services. Each is governed by its own privacy policy. Google: https://policies.google.com/privacy. Anthropic: https://www.anthropic.com/legal/privacy. Meta: https://www.facebook.com/privacy/policy.

Place names and coordinates used to find where you were born come from GeoNames (https://www.geonames.org), licensed under Creative Commons Attribution 4.0. They are stored inside the app; searching for a place never leaves your phone.

6. Retention and deletion

• Data on your phone stays until you delete it in the app or uninstall the app.
• Messages to the AI are not stored by our gateway. Only the short de-identified summaries in 2(h) are kept, for 90 days, and only while anonymous usage statistics are on. The AI provider processes the messages under its own terms and retention rules.
• The credit copy in 2(i) is kept while you have a plan and afterwards for as long as you may still need your credits; we delete it on request.
• Support messages, screenshots and push tokens are kept in our Firebase project for as long as needed to help you. To have them deleted, email us at the address below with the app version shown in Me, and we will remove them.
• Crash reports and usage statistics are retained by Firebase for its standard period.

7. Your choices and rights

You can use the app without an account. You can turn off crash reports and usage statistics, refuse permissions, delete all data in the app, and ask us to delete support data. If you are in India, you may also ask us to correct or erase personal data we hold and to tell you what we hold, under the Digital Personal Data Protection Act, 2023.

8. Children

The app is not directed at children under 13 and we do not knowingly collect personal information from them. People under 18 should use it with a parent or guardian.

9. Security

Data on your phone is protected by your phone's own security. Requests to our gateway and to Firebase use encrypted connections. No method of transmission or storage is perfectly secure.

10. This website and the web app

The website at kundlify.app sets no cookies and loads no advertising or third-party scripts or fonts. It counts visits in a simple, anonymous way: when a page opens and when a button or section is reached, we record the page, the kind of device (phone, tablet or desktop), the browser language, the site you came from and a random code that exists only while the page is open. We keep no cookie, no stored identifier and no IP address with these counts, and we do not record them if your browser sends Do Not Track or Global Privacy Control. Our hosting provider, Google Firebase Hosting, processes standard connection data (such as IP address and requested page) to serve the pages.

The web app at app.kundlify.app works like the Android app for kundli, panchang, questions and reports. To ask questions, buy and keep a balance you sign in with Google or an email link (Firebase Authentication), and your balance, plan and purchase records are stored under your account in Google Cloud Firestore. Payments are handled by Razorpay: we receive confirmation of the payment and the email and mobile number you give for the receipt, and never your card or UPI details. In the web app, anonymous usage counts (the screens used and the steps of buying and of asking a question, never what you typed) are kept only if you allow usage statistics in the app's settings. They carry a random identifier kept in your browser's local storage, which you can reset by clearing the site data.

11. Changes to this policy

We may update this policy. Changes are shown by updating the "Last updated" date above.

12. Contact

Questions about this policy, or requests to delete data, can be sent to: support@kundlify.app